Questions / delivery

Questions / delivery

I didn't receive any emails. what to do?

Unfortunately some emails are seen as spam. Please check your spam folder.If the email isn't delivered to your spam folder, please sent us an email including your ordernumber.

 

Will I receive the patterns by regular mail or by email?

After payment has received, we sent you an email with a downloadlink.

 

When can I expect the patterns?

After a succesfull paypal payment, the download links will be sended automatically. Payments by banktransfer will be sent within 2 days after the receiving.

 

I have a question about a pattern or an order?

For questions about a pattern or order, please sent an email to info@xyracreaties.nl (including pattern number or ordernumber)